Terms & Conditions

Welcome to our online store. These Terms & Conditions govern your access to and use of our website, products, services, and any related transactions. By visiting our website or placing an order, you agree to the terms below.

This website is operated by shao yang shi da xiang qu xun yun bai huo dian. Throughout the site, the terms “we”, “us”, and “our” refer to our company and online store.

1. Products and Services

We sell home lighting, chandeliers, pendant lights, wall lamps, mirrors, wall decor, decorative vases, flower stands, wall stickers, clocks, and other interior decoration products. Product descriptions, images, colors, sizes, materials, and specifications are provided for reference.

Slight variations may occur due to lighting, screen settings, photography, handmade details, material texture, production batches, or product updates.

2. Order Acceptance

After placing an order, you will receive an order confirmation by email. This confirmation means we have received your order request. We reserve the right to review, cancel, or refuse any order if there is an issue with payment, product availability, incorrect pricing, suspected fraud, shipping restrictions, or incomplete customer information.

3. Pricing and Payment

Product prices are displayed on the website and may change without prior notice. The final order amount, including product price, shipping fee, and any applicable charges, will be shown at checkout before payment is completed.

4. Shipping and Delivery

Orders are shipped according to our Shipping Policy. Delivery times are estimates and may vary depending on product availability, shipping destination, carrier handling, customs processing, weather conditions, and other circumstances beyond our control.

5. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Refund and Returns Policy. Please do not send any item back without contacting our customer service team first.

6. Product Use and Installation

Customers are responsible for using products safely and according to any instructions provided. Lighting fixtures should be installed by a qualified person where required. We are not responsible for damage, injury, or loss caused by improper installation, unsafe placement, misuse, unauthorized modification, or failure to follow product instructions.

7. Electrical and Lighting Products

Customers must confirm product size, voltage compatibility, installation requirements, and intended use before purchase. Do not install or use electrical products in unsafe environments or in ways not recommended by the product instructions.

8. Website Content

All website content, including text, product descriptions, images, graphics, layouts, logos, and design elements, is provided for shopping and informational purposes. You may not copy, reproduce, distribute, or use website content for commercial purposes without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. Our total liability for any claim related to an order shall not exceed the amount paid for the product involved in that order.

10. Contact Information

Company：shao yang shi da xiang qu xun yun bai huo dian
Mail：[email protected]
Phone：+86 19918180088
Address：Unit 1007-1, Building 1, Qiandao Nanyuan Commercial and Residential Complex, at the intersection of Taoyuan Road and Jinshan Road, Chengnan Subdistrict, Daxiang District, Shaoyang City, Hunan Province