Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or use our services.
This website is operated by shao yang shi da xiang qu xun yun bai huo dian. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
- Name, billing address, shipping address, email address, and phone number
- Order details, product selections, payment status, and delivery information
- Customer service messages, return requests, damage claims, and support records
- Website usage data such as IP address, browser type, device information, pages viewed, and referring links
- Cookies and similar tracking technologies used to improve website performance and shopping experience
2. How We Use Your Information
- Process and fulfill your orders
- Arrange shipping, delivery, returns, refunds, replacements, and customer support
- Send order confirmations, tracking updates, return instructions, and service-related messages
- Help customers with product questions, damaged item claims, and after-sales service
- Improve our website, products, and customer experience
- Prevent fraud, unauthorized transactions, security issues, and misuse of our website
- Comply with legal, tax, accounting, payment, and regulatory obligations
3. Payment Information
Payments are processed through secure third-party payment providers. We do not store full credit card numbers or sensitive payment credentials on our website. Payment providers may collect and process payment information according to their own privacy and security policies.
4. Shipping and Fulfillment Partners
To deliver your order, we may share necessary order and shipping information with logistics providers, warehouses, fulfillment centers, delivery companies, and related service providers. This information is used only for order processing, shipment, delivery, returns, replacements, and customer support.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, keep items in your cart, analyze website traffic, improve site performance, and support advertising or marketing measurement.
You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure.
7. Data Retention
We retain personal information for as long as necessary to process orders, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
8. Sharing of Information
We do not sell your personal information. We may share necessary information with trusted service providers, including payment processors, shipping carriers, fulfillment partners, website hosting providers, analytics providers, fraud prevention services, and legal or regulatory authorities when required.
9. Your Rights
Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information. To make a privacy request, please contact us using the details below.
10. Contact Us
Company：shao yang shi da xiang qu xun yun bai huo dian
Mail：[email protected]
Phone：+86 19918180088
Address：Unit 1007-1, Building 1, Qiandao Nanyuan Commercial and Residential Complex, at the intersection of Taoyuan Road and Jinshan Road, Chengnan Subdistrict, Daxiang District, Shaoyang City, Hunan Province